Returns and Refunds
Returns & Refunds
At Slushy Town, your satisfaction is our priority. We stand behind our product and are committed to making things right.
6 Month Money Back Guarantee
We offer a full refund up to 6 months after delivery.
If you are not completely satisfied with your purchase for any reason, simply reach out to us and we will make it right.
Eligibility
To be eligible for a refund:
- The request must be made within 6 months of delivery
- The product must not be intentionally damaged or misused
- Proof of purchase may be required
Our Promise
We understand that buying online requires trust. That is why we offer one of the most generous guarantees available.
Whether your product arrived damaged, did not meet expectations, or you simply changed your mind, our team is here to help resolve the issue quickly and fairly.
Refund Process
To request a refund, please contact us at:
Include your order details and a brief description of the issue. Our team will review your request and provide next steps.
Resolution Options
Depending on your situation, we may offer:
- A full refund
- A replacement unit
- Store credit
Our goal is simple — make sure you are satisfied.
Processing Time
Once approved, refunds are processed promptly. Please allow a few business days for the funds to appear back in your account depending on your payment provider.
Final Note
We are here to build long-term trust with our customers. If anything is not right, we will work with you until it is. Contact us First - SlushyTownContact@gmail.com